Please reach us at DashCareHelp@gmail.com if you cannot find an answer to your question.
When you call Dash Care, we help place grocery orders by phone based on your preferences and instructions.
We assist with selecting items, noting substitutions, and coordinating delivery through trusted grocery delivery services.
Yes. We take time to listen and note preferences such as:
Our goal is to place orders the way you want them — not rush through the list.
If an item is out of stock, we follow the substitution preferences you provide.
If clarification is needed, we help coordinate the next best option whenever possible.
Yes. When coordinating deliveries, we share clear instructions to help ensure groceries are brought to the door when needed.
We pay close attention to delivery notes, especially when lifting or mobility is a concern.
Yes. Grocery orders can be placed as needed or planned ahead, depending on availability and store options
We help coordinate delivery timing through the delivery service used and can provide updates when available.
If something doesn’t go as planned, we help coordinate next steps — whether that’s addressing missing items, substitutions, or delivery concerns.
No. Do the Dash is not a grocery store or delivery provider.
We offer non-medical support by helping coordinate orders through third-party grocery services.
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